Privacy policy
1. Information We Collect
Effective Date: October 2, 2025
At Aeris Well LLC (“we,” “us,” or “our”), we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our website, services, and products, including GLP-1 treatments, prescriptions for anxiety and depression relief, online consultations, and medical assessments. This policy applies to residents of the United States, including the state of Idaho.
We collect personal information that you voluntarily provide to us when you:
- Register for an account on our website
- Complete online medical assessments
- Subscribe to our services or newsletters
- Contact us with questions or concerns
The information we may collect includes:
- Personal Identifiers: Name, email address, phone number, date of birth, and address
- Health Information: Medical history, current medications, health conditions, and other information provided during assessments
- Payment Information: Credit card details or other payment methods (processed through secure third-party providers)
- Technical Information: IP address, browser type, device information, and usage data collected through cookies or similar technologies
2. How We Use Your Information
We may use the information we collect for purposes including:
- To provide and improve our services, including GLP-1 treatments and prescriptions for anxiety and depression relief
- To personalize your experience and offer relevant health recommendations
- To process your payments and manage your subscriptions
- To communicate with you regarding your account, orders, or health assessments
- To comply with legal obligations or respond to lawful requests
3. Sharing and Disclosure of Information
We do not sell, rent, or share your personal information with third parties for their marketing purposes. We may share your information with:
- Service Providers: Third-party vendors who assist us in providing our services (e.g., payment processors, IT services)
- Healthcare Professionals: As necessary to deliver our health-related services and treatments (e.g., pharmacies)
- Legal Authorities: When required by law, such as to comply with a subpoena, court order, or legal process
We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, secure servers, and access controls. However, no method of transmission over the internet or electronic storage is 100% secure.
4. Data Security
We implement industry-standard safeguards to protect your information and limit access to authorized personnel only.
5. Your Privacy Rights
As a resident of Idaho or another U.S. state, you may have certain rights regarding your personal information:
- Access and Correction: Request access to or corrections of the personal information we hold about you
- Opt-Out: Opt-out of receiving promotional emails from us at any time by following the unsubscribe instructions in those communications
- Data Deletion: Request that we delete your personal information, subject to certain legal exceptions
To exercise any of these rights, please contact us using the information below.
6. Cookies and Tracking Technologies
We may use cookies, web beacons, and other tracking technologies to collect information about your browsing activities. This data helps us improve your experience and customize our content. You can control cookies through your browser settings.
7. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will delete it promptly.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at: